Wednesday, September 27, 2006

How could I reach the Amazon Quality Control Department?

I have tried sending email through their website. Some time ago so I have just tried again. The problem is with an mp3 for free download of a Bobby Womack track- Get a Life. The sound quality is awful. Actually by Rae and Christian featuring Bobby Womack so look under Rae and Christian or folow this LINK.

The mp3 has been there for ages. I am not the only one to have complained.

W. Kwok wrote "Save yourself some trouble and listen to the 30 second sample first. The staff at Amazon are using the Xing encoder, which is a poor quality rip off the bat at 128kps. I like Rae & Christian but there seems to be some major static in the file I downloaded. Such a shame but what can you expect for free? Hope they fix the file."

There have been three people who found this review useful, but nobody from Amazon seems to have read it.

The track got a lot of radio play in the UK but was never a hit. You can get it second hand on Amazon and it has a cultish sort of valuation. You may find a secondhand copy of the album "sleepwalking" for less or maybe a bit more. Anyway worth a look. You miss out on a second version of 'Wake Up Everybody' but you get several other tracks.

Meanwhile YouTube has found a video. So the combination of the video and a decent mp3 could get some more interest in this. No news of anything new from Bobby so this is still a current single.

So the question is, how can this issue get to Amazon attention? Any clues out there?

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